Terms & Conditions of Use

Welcome to Aurora Vape! By accessing or using our website, you agree to follow the terms outlined below. Please read these Terms and Conditions carefully as they govern your use of our site and services. If you do not agree with any part of these terms, please do not use our site

General Information

Applicability

These Terms and Conditions apply to all users of the Aurora Vape website, whether you are simply browsing, purchasing products, or interacting with any content. This includes but is not limited to customers, merchants, and vendors. By continuing to use this website, you agree to comply with and be bound by these terms

Acceptance of Terms

By visiting our website and making a purchase, you confirm that you are engaging in our “Service” and thereby agree to be legally bound by these Terms and Conditions, as well as any applicable laws and regulations. This agreement is in place to protect both you and Aurora Vape, ensuring a positive and lawful experience on our platform.

Age Restriction

Legal Age Requirement

You must be at least 21 years old (or the legal age in your jurisdiction) to access and purchase products from Aurora Vape. This is in compliance with state and federal regulations regarding the sale of nicotine products. By placing an order, you confirm that you meet this legal requirement.

Age Verification

We reserve the right to verify your age by requesting identification during the purchasing process. If we discover that a purchase has been made by someone under the legal age, we will cancel the order immediately, and a refund will not be issued. Additionally, you confirm that you are not purchasing any products on behalf of someone who is under the legal vaping age in your area.

Orders and Payment

Order Acceptance

All orders placed through our website are subject to our acceptance. This means that while you may receive an order confirmation, this does not signify that we have accepted your order. We reserve the right to refuse or cancel any order for reasons including, but not limited to, product availability, suspected fraud, or errors in product pricing.

Pricing

All prices listed on our website are subject to change without notice. While we strive to ensure accuracy, there may be instances where product pricing or availability changes due to errors or other factors beyond our control. If this occurs after you place an order, we will notify you immediately and give you the option to either proceed with the order at the updated price or cancel it.

Shipping and Delivery

Shipping Destinations

At Aurora Vape, we currently ship orders within the United States and Canada. Shipping times and fees vary depending on your location and the shipping option selected at checkout. Any estimated shipping times are guidelines and may change due to external factors, including holidays, weather, or carrier delays

Tracking Your Order

After your order has been shipped, you will receive an email with a tracking number to monitor your package. We encourage customers to use this tracking information to ensure smooth delivery. Once the order has left our warehouse, the responsibility for the delivery shifts to the carrier.

Shipping Fees and Free Shipping

Shipping costs are calculated based on the weight of your order, destination, and selected shipping method. Some orders may qualify for free shipping if they meet promotional thresholds or conditions that will be indicated at checkout. Aurora Vape reserves the right to change shipping promotions at any time without prior notice.

Shipping Delays and Customs

While we make every effort to process and ship orders promptly, Aurora Vape is not responsible for delays caused by the shipping carrier or customs authorities. If your order is held up in customs or delayed due to unforeseen circumstances, we will assist in tracking and resolving the issue, but refunds will not be issued for such delays.

Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at: